Webinar: Drive Adoption & Retention w/Digital User Journeys by Gainsight PX

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June 14, 2023 – June 14, 2023Online event

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About this event

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Customer experiences are becoming increasingly digital, and in the age of AI and ChatGPT, where the barriers to new product entry are low, your digital user journey is a differentiator that can make or break your product's success.

Join Gainsight to hear how you can leverage digital best practices to deploy a cohesive, end-to-end user experience that aligns your customer success, support, and product teams around the customer and delivers a differentiated, value-add journey to your users and customers.

We’ll share practical tips on how to:
- Map a customer journey across cross-functional teams.
- Create compelling digital guidance that drives value to your users.
- Measure, learn, and iterate using customer and usage data to truly understand and improve your digital experiences.

Meet the Speaker: Tori Jeffcoat

Tori is a Senior Manager of Product Marketing at Gainsight. With extensive experience in marketing and product development, Tori is an author and SME for Gainsight and Product School's free Product-Led Growth Micro-Certification Course and is passionate about PLG and creating exceptional product experiences.

View Speaker's Full Profile (https://prdct.school/3HeGdZ8)

The content of this event is for educational purposes only and does not include any specific facts of the presenter’s current or previous company. The opinions expressed in this event are solely those of the presenter based on personal experiences and do not reflect those of the company the presenter works for.

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Product School (https://prdct.school/40Fruyl) is the global leader in Product Management training with a community of over one million product professionals. Our certifications are the most industry-recognized credentials by employers hiring product managers. All of our instructors are senior-level Product Managers working at top Silicon Valley companies including Google, Facebook, Netflix, Airbnb, PayPal, Uber, and Amazon.

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